"Your product has broken that cycle"

For most of my life, I have grappled with minor eczema and psoriasis outbreaks. Every once in a while, I come across a lotion, body wash or facial scrub that will upset my skin's delicate balance. What would follow was that terrible burning sensation, and the embarrassing rash that followed. I have tried topical creams, prescription medications, and even oatmeal based lotions. As for sugar scrubs, I could only use the BBW variety in one scent (Lavender Vanilla) on my legs every two weeks during the summer. Then, one memorable day about a week from a trip to Cancun, I exfoliated and what do you know… something had changed. And, not to my skin's benefit… my whole leg was covered in one big flare up and my skin burned like it was on fire. We returned the product, of course, and received adamant apologies from the staff at our local BBW.. but the damage had been done. I've been too afraid to use a sugar scrub since. I mean, can you imagine a trip to Cancun, and being forced to wear jeans the whole time?!

But, your product has broken that cycle. For the first time today, I was able to crack open that lid and use your Pink Grapefruit scented scrub without any discomfort or flare up. Soo… in essence, I'd like to send this email to thank you. I'm sorry if it's a bit long winded, but I can tell you this much: you've won over another customer. And, i'll certainly be spreading the word among all my friends regardless of whether they have problem skin or not! I mean, who won't benefit from a natural sugar scrub anyway?

-Vanessa